In particular, WhatsApp, a platform boasting over 2 billion users worldwide, has introduced AI chatbots as a business feature. The scope of AI chatbots is not just confined to websites and social media alone they are also popular on communication platforms.
One area is chatbots, where AI has the power to streamline interactions, enhancing customer experiences through prompt and accurate responses. With new use cases cropping up regularly this technology is becoming more relevant for businesses each day. 2023 has seen Artificial Intelligence (AI) explode onto the field, with Microsoft, Google and Meta all racing to come out on top with their own technology.
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